Return Policy
At swaci, we understand that sometimes a product may not meet your expectations or needs. That's why we have a hassle-free return policy in place to ensure your satisfaction.
If you are not completely satisfied with your purchase, you can return the product within 30 days of receiving it. Whether you received a damaged item, or Faulty product, we've got you covered.
To initiate a return, please follow these simple steps:
Contact our customer support team within 30 days of receiving your order. You can reach us via email at fmestorelimited@gmail.com or by calling our toll-free number.
Provide us with your order details, including the product name, order number, and reason for the return.
Our customer support team will guide you through the return process and provide you with a return authorization number (RMA).
Package the product securely in its original packaging, including all accessories and documentation.
Clearly write the RMA number on the outside of the package.
Ship the package back to us using a reliable shipping method of your choice. Please note that the return shipping costs will be your responsibility.
Once we receive the returned product, our quality control team will inspect it to ensure it meets our return policy criteria.
If the product passes the inspection, we will issue a refund to your original payment method within 7 business days.
Please note that certain products may be subject to specific return conditions. These conditions will be clearly stated on the product page and in your order confirmation email. If you have any questions or concerns about our return policy, feel free to contact our customer support team for assistance.
At swaci, we strive to provide you with the best shopping experience possible. We value your satisfaction and are committed to resolving any issues that may arise. Shop with confidence knowing that your purchase is protected by our hassle-free return policy.
If you are not completely satisfied with your purchase, you can return the product within 30 days of receiving it. Whether you received a damaged item, or Faulty product, we've got you covered.
To initiate a return, please follow these simple steps:
Contact our customer support team within 30 days of receiving your order. You can reach us via email at fmestorelimited@gmail.com or by calling our toll-free number.
Provide us with your order details, including the product name, order number, and reason for the return.
Our customer support team will guide you through the return process and provide you with a return authorization number (RMA).
Package the product securely in its original packaging, including all accessories and documentation.
Clearly write the RMA number on the outside of the package.
Ship the package back to us using a reliable shipping method of your choice. Please note that the return shipping costs will be your responsibility.
Once we receive the returned product, our quality control team will inspect it to ensure it meets our return policy criteria.
If the product passes the inspection, we will issue a refund to your original payment method within 7 business days.
Please note that certain products may be subject to specific return conditions. These conditions will be clearly stated on the product page and in your order confirmation email. If you have any questions or concerns about our return policy, feel free to contact our customer support team for assistance.
At swaci, we strive to provide you with the best shopping experience possible. We value your satisfaction and are committed to resolving any issues that may arise. Shop with confidence knowing that your purchase is protected by our hassle-free return policy.